Frequently Asked Questions

You ask, we answer!

We have a wide range of language courses including Vietnamese,German and English for both Children and Adults, for language lovers and professionals.

You can explore all the courses here (link).

In each course details you will find the session “Who is this course for?”. This session describes in details the entry requirement as well as the course purposes. 

In each course details you will find the session “Who is this course for?”. This session describes in details the entry requirement as well as the course purposes. 

Our method includes 3 steps, which are crucial in learning a new skill. Learn, Practice, and Integrate it into your life.

Our students learn most effectively in online classes that encourage genuine and meaningful communication. We encourage interactiveness in our classes and give instant feedback to our students, so they can get all the resources needed.

We will focus on your needs and create a space where you can learn in a holistic and effective way.

Yes, our teachers are native Vietnamese speakers.

For German courses, all the instructors are required to demonstrate a minimum of C1 level proficiency in the German language.

The online classroom will be an environment where everyone feels comfortable to contribute their thoughts and ideas. The mix of activities will include whole-class discussions, work in pairs, small group projects, quizzes, worksheets, videos, interactive and internet resources.

Very simple: a stable internet connection, a device to access the internet with Zoom installed (computers, laptops, tablets, smartphones), pens, papers, and positive energy would be sufficient! In order to ensure high interaction during class, please make sure that your webcam/front camera and microphone are in good condition.

Yes, at HORAMI Academy, you will get access to your profile, showing your courses, learning material, progress, and comments from your teachers. Currently, we are working on collaborating with different certification institutions to offer you certifications at HORAMI Academy.

HORAMI Academy will provide interactive digital learning materials for you. You don’t need to buy any extra books or learning materials.

Certainly, please send a message to your teacher via HORAMI platform.Teacher will reschedule your class accordingly.

Yes. You can give us feedback anytime. HORAMI will support you in finding a new teacher for you.

Students can cancel or request for reschedule 24 hours before the class begins. After this time, all the changes are invalid.

You have to participate and complete more than 80% course content to be considered as successfully completing the course. This certification will be automatically sent to your account after you successfully complete your course and you can download it from your account.

Please report this teacher by sending an email to This is a serious violation of HORAMI terms of service and is potentially dangerous for students for the following reasons:

  • Teachers might not deliver classes as committed. Or in any other cases of conflicts between you and the teacher, HORAMI Academy team will not be able to support you. 
  • You won’t be able to keep track of your study progress.
  • You won’t be able to access the learning materials provided by HORAMI Academy.

Any further questions?